My TC Service
MY TCSERVICE

Privacy Policy

Last updated: March 14, 2026

1. Introduction

My TC Service ("we," "our," or "us") provides transaction coordination services for real estate investors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website or engage our services.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and mailing address when you contact us, submit a form, or engage our services.
  • Transaction Information: Property addresses, contract details, closing documents, and other information necessary to coordinate your real estate transaction.
  • Usage Data: IP address, browser type, pages visited, and other analytical data collected automatically when you visit our website.

3. How We Use Your Information

We use the information we collect to:

  • Provide and manage transaction coordination services
  • Communicate with you regarding your transactions
  • Coordinate with title companies, escrow agents, lenders, and other parties
  • Improve our website and services
  • Comply with legal obligations
  • Send service-related communications and updates

4. Communications & Consent (TCPA/10DLC Compliance)

By submitting a form on our website and providing your phone number, you provide your express written consent under the Telephone Consumer Protection Act (TCPA) and the Electronic Signatures in Global and National Commerce Act (ESIGN Act) to receive the following communications from My TC Service and its partners related to your inquiry:

  • Voice Calls: Including calls made via automated telephone dialing systems (ATDS), prerecorded or artificial voice messages, and AI-powered voice agents.
  • SMS/Text Messages: Including transactional and inquiry-related text messages sent to the phone number you provide. Message frequency varies. Message and data rates may apply.
  • Emails: Service-related communications and updates about your inquiry or transaction.

Your phone number will be used to contact you regarding the inquiry you submitted, including follow-up calls, appointment scheduling, and transaction updates.

Consent is not a condition of purchase. You may revoke your consent at any time by:

Upon receiving your opt-out request, we will cease the specified communications within a reasonable timeframe, typically within 10 business days.

5. Information Sharing

We may share your information with third parties only as necessary to facilitate your real estate transaction, including but not limited to:

  • Title companies and escrow agents
  • Lenders and mortgage brokers
  • Real estate agents and brokers
  • Government agencies for recording purposes
  • Service providers who assist our operations

We do not sell your personal information to third parties.

6. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect usage data. You can control cookie settings through your browser preferences.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal and transaction information for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. Transaction records may be retained for a minimum of seven years in accordance with industry standards.

9. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us. We will respond to your request within a reasonable timeframe.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us: